Email marketing software (Opens in a new tab) It is one of the most important tools you can have for your brand. It enables you to craft professional messages and deliver them to as many email addresses as possible in your subscriber list at the click of a button. Without one, you will find it nearly impossible to run an effective email marketing campaign.
exist Many examples (Opens in a new tab) Of the email marketing programs, two of the well-known programs Mailchimp And SendGrid. These are the largest on the market, each with tens of thousands of paying users.
We want to see how MailChimp handles SendGrid. We will judge each platform based on important factors such as features, pricing, performance, and customer support. After reading this review, you can see the above MailChimp Review (Opens in a new tab) For more information about the platform.
Features
MailChimp is a web-based SaaS platform that allows you to send email campaigns to as many addresses as possible on your email list. Creating effective email marketing messages can be challenging, so MailChimp offers a range of templates to help users. You can select any template and customize it to your taste, or if you have good design skills, you can use MailChimp’s drag-and-drop editor to create your own email template from scratch.
MailChimp provides tools to help you manage and grow your email list. For example, you can create subscription forms and include them on your website, and any email address entered in that form will be automatically added to your subscriber list. If you have an existing subscriber list, you can import it as a CSV file and continue sending messages to the list via MailChimp as you did before.
Just like MailChimp, SendGrid provides a set of email templates that you can modify to suit your taste. From our experience, SendGrid templates tend to be more responsive than MailChimp templates. The platform also allows you to pre-schedule emails to be delivered automatically (MailChimp offers a similar feature).
If you want to measure the success of your email campaigns, SendGrid provides a dashboard that gives you basic metrics like open rate, click rate, number of subscribers, etc. MailChimp offers a similar analytics dashboard, but the SendGrid dashboard includes more information.
performance
MailChimp is primarily a web-based tool but has mobile apps (iOS and Android) that enable users to manage their campaigns on the go. These apps are very useful if you are in a place where it is not convenient for you to use a desktop computer (Opens in a new tab)For example, in a tavern.
MailChimp has a very easy to use interface. Although there are an overwhelming number of features, MailChimp’s dashboard is organized in a way that makes it easy to find each feature. The interface can be confusing for new users but you should get used to it over time.
SendGrid is also primarily a web-based tool. Unlike MailChimp, it doesn’t have a mobile app that enables users to monitor their campaigns on the go, which puts it at a huge disadvantage.
We noticed a pattern of users complaining about SendGrid’s user interface in reviews. When testing it, we found the platform to be less user-friendly than MailChimp. If performance and ease of use are your main concerns, you’re better off with MailChimp than SendGrid.
the support
MailChimp offers live customer support through email and live chat (Opens in a new tab)and phone. But, phone support is exclusive to users with the most expensive premium plan, while others have access to email and live chat support. MailChimp notably offers live support for free users for the first 30 days of their use.
If you’re having challenges with MailChimp, you can access the official help center which contains user guides and tutorials covering all aspects of the platform. There is also an official marketplace where you can hire MailChimp vetted experts to assist your marketing efforts.
SendGrid offers live support via email, live chat, and phone. All users, including non-paying users, can submit a helpdesk (Opens in a new tab) Ticket through SendGrid’s web form and wait for feedback via email. Paying subscribers can contact the support team via live chat, and users on the Professional or higher level can access phone support.
If you want to learn how to navigate SendGrid, you can visit the official Knowledge Center, which contains comprehensive documentation regarding all aspects of the platform. You can also find video tutorials on the SendGrid support page.
pricing
SendGrid and MailChimp both offer free plans that anyone can use but with limited features. For example, MailChimp’s free tier allows up to 500 emails per month.
MailChimp offers three distinct plans; Necessities For $11 / £11 / AU$16 per month, standard For $17 / £17 / AU$25 per month; And excellent At a high price of $299 / £299 / AU$499 per month. Essentials supports 5,000 emails per month to 50,000 subscribers, Standard supports 6,000 emails per month to 100,000 subscribers, and the Premium plan has no limits on the number of subscribers or emails.
SendGrid offers three distinct plans: NecessitiesAnd forefrontAnd leading. The Essentials plan starts at $19.95 / £19.95 / AU$29.95 per month, and the Pro plan starts at $89.95 / £85 / AU$140 per month. The price of both plans increases according to the number of emails you send per month. For example, 60,000 emails per month will cost $34.95 / £30 / AU$51 on the Basics plan and 250,000 emails per month will cost $249 / £220 / AU$380.
The Premier plan has no standard pricing, and is for brands with more than 1.5 million subscribers. You will need to contact the SendGrid sales team to arrange a custom deal for this plan.
MailChimp is the most economical tool because it uses a fixed pricing structure, while SendGrid uses expanded pricing.
Rule
MailChimp and SendGrid are powerful email marketing tools used by thousands of companies all over the world. They provide a similar level of features that allow users to easily create and manage email campaigns.
However, we consider MailChimp the superior tool because it offers better performance and is a more affordable tool than SendGrid. Small businesses with tight marketing budgets will get better use of MailChimp than SendGrid. Companies with large budgets may decide to use SendGrid, and it will be a suitable choice.
We have listed the best secure email providers (Opens in a new tab).