How is live chat for enterprises different from SMB offerings?

High quality and reliable customer service is one of the keys to success in today’s competitive business world. It is as important to small and medium businesses (SMBs) as it is to large international organisations.

Live chat software is increasingly integral to providing excellent customer service and support. There are so many live chat programs to choose from that it can sometimes be difficult to choose the right one. Organizations of different sizes can have dramatically different requirements, which can complicate matters further.

Leave a Comment